Frequently Asked Questions


What is the warranty on a new Nissan vehicle?
Nissan offers a basic warranty of 3 years or 60,000 km, and a powertrain warranty of 5 years or 100,000 km.

Can I extend my Nissan vehicle warranty?
Yes, Nissan offers extended warranty plans which can be purchased through our Financial department. We also have our specialist available to guide you on the best extended warranty available to best fit your needs. To contact one of our specialist or learn more about extend warranty click here

What is Nissan’s policy on certified pre-owned vehicles?
Nissan Certified Pre-Owned vehicles come with a 6-year/120,000-km limited warranty, a 160 point inspection inspection, roadside assistance, and 1 year prepaid maintenance. To view our selection of Certified Pre-Owned click here.


What financing options are available for purchasing a Nissan?
Nissan offers various financing options including loans, leases, and special financing rates for qualified buyers. To have a free credit check click here.

Are there any loyalty programs for returning Nissan customers?
Yes, Nissan offers loyalty programs and incentives for returning customers, including special offers and financing deals. To see more about Nissan promotions click here.


Can I customize my Nissan vehicle?
Yes, Nissan offers a variety of customization options including exterior accessories, interior upgrades, and performance parts. To order your Nissan Parts or accessories Online click here.

Does Nissan offer any eco-friendly vehicle options?
Yes, Nissan offers eco-friendly options including the fully electric Nissan LEAF and the Nissan ARIYA. To see our EV inventory click here.

Service & Parts

How often should I service my Nissan vehicle?
It's recommended to service your Nissan every 6 months or 8,000 km, whichever comes first.

How can I schedule a service appointment for my Nissan?
You can schedule a service appointment online by clicking here or by calling us at (613)632-8816.

If you need further assistance or couldn't find your answer on our frequently asked questions page, please contact us at (613) 632-8816 or chat with us online to learn more about your Nissan.